We offer store credit returns on eligible items within 14 days of delivery. Items must be unworn, unwashed, and in original condition. We do not offer cash refunds. Store credit never expires. 

Our returns portal is coming soon and will be available at sauftofficial.com. In the meantime, email us at support@sauftofficial.com with your order number, the item you'd like to return, and your reason. We'll respond within 2-3 business days. 

Yes - the Cura Blanket is eligible for store credit return within 14 days of delivery, as long as it is completely unused and in its original condition. Store credit never expires.

Standard bundles (Soft Set, Cura Duo) are final sale as a unit - individual items cannot be returned separately since the bundle price reflects the combined discount. The Itinera Bundle has a 7-day store credit return window since it's a higher-ticket item. If any item in your bundle arrives damaged or defective, we will replace it immediately.

We do not offer cash refunds. All eligible returns receive store credit that never expires and can be used on any future Sauft purchase. If your item arrives damaged or defective, we will replace it - no questions asked.

Once we receive and inspect your return, store credit is issued to your account within 3–5 business days. You'll receive a confirmation email when it's ready.

Never. Your Sauft store credit has no expiration date. It's yours whenever you're ready to use it. 

Items must be unworn, unwashed, and unaltered. No odors, stains, or pet hair. Original packaging preferred. Items that do not meet these conditions may not be eligible for store credit.

We are so sorry. Please contact us at support@sauftofficial.com within 7 days of delivery with your order number and a photo of the damage. We will replace it immediately. No questions asked. That is our promise.

The Cura Blanket is made from a premium faux fur fabric - soft, dense, and heavy. It is designed to have a weighted, grounding feel that wraps around you with intentional comfort. Made to order, just for you. 

The Cura Blanket comes in Medium and Large. Medium is $98.99 and Large is $128.99. Both are made to order after your purchase is placed.

The Cura Blanket is heavy, dense, and sensory - it has a weighted feel that holds you. The Haven Blanket is lightweight, knit, and breathable - effortless and easy. They are two sides of the same brand. The Cura holds you. The Haven moves with you. 

Yes - intentionally. The Cura Blanket has a comforting weight to it that makes it feel grounding and calming. It is not a weighted blanket in the clinical sense, but its density and fabric create a heavy, enveloping feel that our customers absolutely love.

Machine wash cold on a gentle cycle. Tumble dry low or lay flat to dry. Do not bleach. Do not iron. Treat it with the same softness it gives you.

Sauft apparel is available in XS through 3X. We believe softness is for every body. Size guide is available on each product page.

Sauft apparel is designed with a relaxed, comfortable fit. We recommend sizing up if you prefer an oversized feel. Check the size guide on each product page for specific measurements.

Sauft apparel is made from a soft, premium fleece blend designed for all-day comfort. Lightweight enough to move in, warm enough to settle into. Details are listed on each individual product page.

Machine wash cold. Tumble dry low. Do not bleach. Turn inside out before washing to preserve the color and fabric quality.

The Sauft Ambassador Program rewards our most loyal customers with points, perks, exclusive access, and free products. The more you spend and engage, the more you unlock. Visit the Rewards section on sauftofficial.com for full details.

Visit the Rewards section on sauftofficial.com to sign up. It's free to join and you'll start earning points on your very first purchase.

Every dollar you spend earns you points. You can also earn bonus points through reviews, referrals, and social engagement. Visit the Rewards section on sauftofficial.com for the full breakdown.

Points unlock tier benefits and rewards including discounts, free products, early access, and exclusive perks. Visit the Rewards section on sauftofficial.com for full details.

• Saufties
• Sauft Society
• Sauft House

Each tier unlocks better perks, more freebies, and deeper access to the Sauft world. Visit the Rewards section on sauftofficial.com for full tier details.

Keep spending and engaging with the brand. Visit the Rewards section on sauftofficial.com to track your progress and see what's next.

Your points and rewards do not expire as long as your account remains active.

Rewards unlock automatically as you reach each tier. Visit the Rewards section in your account at sauftofficial.com to see and redeem your rewards.

Every member receives a unique referral link from day one. Share it anywhere - when someone purchases through your link, you earn points. It's yours from the moment you join.

Rewards are issued automatically as you reach each milestone. Visit the Rewards section on sauftofficial.com to see what's available to you.

Yes - your tier discount code can be used at checkout alongside your points benefits. Details on combining rewards are available in your account dashboard.

We recruit creators directly through our ambassador program and social outreach. If you're interested, follow @sauftofficial and reach out to us at press@sauftofficial.com or send us a DM. We look for creators who genuinely fit the Sauft world - real engagement, US-based, and content that already feels like Sauft.

Creator gifting depends on your tier:

• Nano (2K–10K): Hoodie or crewneck + stickers + merch
• Micro (10K–50K): Medium Cura Blanket + hoodie set + bottle + stickers/socks
• Mid-tier (50K–250K): Large Cura Blanket + multiple sets + candle + bottle + stickers
• Macro (250K+): Full PR box — everything included 🤍

Every creator receives a unique discount code - SAUFT + [YOURNAME]. Share it with your audience. When someone uses your code at checkout, they get a discount and you earn a commission on every sale. Commissions are paid out monthly. There is no limit on how much you can earn. 

Submit your first video to us at support@sauftofficial.com before posting. We review within 48 hours. After your first approved post, you post directly going forward without pre-approval.

We prioritize TikTok and Instagram (Feed, Reels, Stories). Pinterest is also welcome. Post wherever your audience is strongest - we want the content to perform for you. 

Commissions are calculated monthly and paid out by the end of the following month. You'll receive a breakdown of sales made through your code.

Visit sauftofficial.com and click 'Sign Up' or 'Create Account.' Enter your email and create a password. Once your account is created you'll automatically be enrolled in the Sauft Ambassador Program and receive your 100 welcome points.

Click 'Forgot Password' on the login page and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it.

Log into your account at sauftofficial.com and navigate to Account Settings. You can update your shipping address there. Please note - address changes cannot be made to orders that have already shipped.

Log into your account at sauftofficial.com and navigate to Account Settings → Payment Methods to update your card details. 

Log into your account at sauftofficial.com and navigate to Order History. All past orders, tracking information, and order details are available there.

At checkout, look for the 'Discount Code' or 'Promo Code' field. Enter your code and click Apply. The discount will be reflected in your order total before you complete your purchase.

A few things to check: make sure the code is entered exactly as given (no extra spaces), confirm the code hasn't expired, and check that the items in your cart are eligible. If you're still having trouble contact us at support@sauftofficial.com and we'll sort it out.

Only one discount code can be applied per order. If you have a tier discount code and a sale code, use whichever gives you the better deal.

Sauft means soft - but intentionally so. We chose this name because softness on purpose is at the heart of everything we do. Every product, every detail, every decision is made with care and intentionality. Softness is not a weakness. It's a choice. Choose Sauft.

Sauft is a US-based brand. We ship within the United States and are building toward international shipping in the future.

We care deeply about how our products are made and are committed to working with manufacturers who share our values. We are always working to improve our practices as we grow. More details on our manufacturing process are coming soon.

Email us at support@sauftofficial.com. We respond within 2–3 business days. You can also DM us on Instagram or TikTok @sauftofficial. We're real people and we actually read every message.

Follow us on Instagram and TikTok @sauftofficial. We post new drops, behind the scenes, community content, and more. Turn on notifications so you never miss a drop.

Sauft is currently online only at sauftofficial.com. We have plans for pop-up events and in-person experiences in the future - follow @sauftofficial to stay updated.

The best ways to stay in the loop: join the Sauft Ambassador Program for early access, follow @sauftofficial on TikTok and Instagram, and sign up for our email list at sauftofficial.com. Members always find out first.